Shipping policy

Where we ship from
All orders ship from Florida, USA.

Processing time
Allow 2–4 business days after your order is placed before it ships. Tracking is emailed when it does.

Rates
Shipping is calculated at checkout based on destination, weight and service. That’s the carrier’s rate for moving your parcel — nothing is added to it.

International orders — duties, import taxes and customs fees
We ship worldwide. International orders are sent duties unpaid, which means the shipping charge at checkout covers transportation only.

When your parcel arrives in your country, your customs authority may assess import duties and taxes (VAT/GST), and the carrier may charge its own customs clearance, brokerage or disbursement fee for filing the entry and advancing the tax on your behalf. These charges are set by your country and your carrier, not by StageStrike. We do not collect them, we receive no part of them, and we cannot calculate or estimate them in advance.

The carrier’s clearance fee is separate from the tax itself and is usually a flat amount, so on a small order it can look large relative to the item. The carrier bills you directly, typically before delivery.

These charges are your responsibility as the importer. If a parcel is refused or returned to us because import charges weren’t paid, we’ll refund the product price once it’s back with us. Shipping charges are not refundable.

Questions: support@stagestrike.com